Author: Dr. Henry Cloud
Publisher:
ISBN: 9780310342564
Category : Family & Relationships
Languages : en
Pages : 320

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Book Description
Drs. Henry Cloud and John Townsend---the authors of the award-winning and bestselling Boundaries---have written the handbook for having that difficult conversation you've been avoiding. Includes a discussion guide.

Author: Henry Cloud
Publisher: Zondervan
ISBN: 0310319641
Category : Religion
Languages : en
Pages : 194

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Book Description
A practical handbook on positive confrontation, now available in softcover with a discussion guide.Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don’t know how to have difficult conversations, and see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their bestselling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships in order to:• Show how healthy confrontation can improve relationships• Present the essentials of a good boundary-setting conversation• Provide tips on preparing for the conversation• Show how to tell people what you want, stop bad behavior, and deal with counterattack• Give actual examples of conversations to have with your spouse, your date, your kids, your coworker, your parents, and more!

Author: Henry Cloud
Publisher: Zondervan
ISBN: 0310343801
Category : Self-Help
Languages : en
Pages : 321

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Book Description
Full of practical tips and how-tos, this book will help you make your relationships better, deepen your intimacy with people you care for, and cultivate more love, understanding, and respect between you and others. Successful people confront well. They know that setting healthy boundaries improves relationships and can solve important problems. They have discovered that uncomfortable situations can be avoided or resolved through direct conversation. But most of us don't know how to have difficult conversations, and we see confrontation as scary or adversarial. Authors Henry Cloud and John Townsend take the principles from their award-winning and bestselling book, Boundaries, and apply them to a variety of the most common difficult situations and relationships in order to: Show how healthy confrontation can improve relationships Present the essentials of a good boundary-setting conversation Provide tips on preparing for the conversation Show how to tell people what you want, stop bad behavior, and deal with counterattack Give actual examples of conversations to have with your spouse, your date, your kids, your coworker, your parents, and more! This book is a practical handbook on positive confrontation that will help you finally have that difficult conversation you've been avoiding. Includes a discussion guide.

Author: Kwame Christian
Publisher: BenBella Books
ISBN: 1637741316
Category : Business & Economics
Languages : en
Pages : 239

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Book Description
Gain the confidence to not only talk about race, but actually make a difference when you do. Negotiation expert Kwame Christian’s motto is: “The best things in life are on the other side of difficult conversations.” If we want a more equitable workplace, and a more equitable world, we have to talk to each other about race. But, for so many of us, that’s easier said than done. Many people avoid conversations about race because of fear: fear of discomfort, damaging important relationships, being misunderstood, “cancelled,” ostracized. How to Have Difficult Conversations About Race equips you with the skills you need to make these crucial conversations easier and more productive. Whether you’re looking to create change for yourself and other BIPOC, or a white ally seeking to support your coworkers or clients, you’ll learn how to: Overcome your internal barriers to talking about diversity, equity, and inclusion (DEI). Work around others’ barriers to productive discussion. Be strategic about the outcome you want, and guide the conversation accordingly. Use “Compassionate Curiosity” to connect and persuade. Avoid common mistakes. Communicate more effectively over email, when you can’t talk face to face. If you’ve ever struggled to turn that passion into persuasion, or been too afraid to speak up at work (or outside of it), this book is for you. The first step toward lasting social change is productive discussion. With this book, you’ll never shy away from those important conversations again—instead approaching them with courage and conviction.

Author: Henry Cloud
Publisher: HarperCollins Christian Publishing
ISBN: 0310267145
Category : Religion
Languages : en
Pages : 322

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Book Description
All of Us need to be able to have a healthy confrontational conversation at one time or another. Sometimes it's a matter of simply saying no so we don't get overextended, or saying yes to better ways of building intimacy in a good relationship. At other times, we may need to confront a difficult person in a relationship-a controller, a manipulator, an irresponsible person, perhaps even someone who is abusive.

Author: Bruce Patton
Publisher: Penguin UK
ISBN: 0241992478
Category : Business & Economics
Languages : en
Pages : 352

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Book Description
The 10th anniversary edition of the classic guide to handling life's toughest conversations What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, Difficult Conversations pinpoints what works. It teaches us to work through them by understanding that we're not engaging in one dialogue but three: - The "what happened" conversation (what do we believe was said and done) - The "feelings" conversation (the emotional impact on everyone involved) - The "identity" conversation (what does this mean for everyone's opinion of themselves) Use this ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences.

Author: Harvard Business Review
Publisher: Harvard Business Review Press
ISBN: 1633690792
Category : Business & Economics
Languages : en
Pages : 128

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Book Description
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through: Uncovering the root cause of friction Maintaining a positive mind-set Untangling the problem together Agreeing on a way forward Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

Author: Catherine Soehner
Publisher: American Library Association
ISBN: 0838915272
Category : Language Arts & Disciplines
Languages : en
Pages : 128

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Book Description
In an information landscape where change is the status quo, difficult conversations come with the territory. Being a library leader means knowing how to confidently steer these conversations so that they lead to productive results instead of hurt feelings, resentment, or worse. Employees in a library will also encounter conflict, especially during times of change. Using a step-by-step process, this book walks readers through learning the skills to have effective difficult conversations that hold themselves and others accountable. Practice activities throughout the book will help readers feel prepared beforehand. After reading this book, library directors, managers, administrators, and team leaders will feel empowered to proactively identify situations that require an intervention in order to avoid unnecessary complications or confrontations down the line;prepare for and initiate a difficult conversation, balancing a clear message with compassion to successfully manage change or handle personnel issues;diffuse volatile emotions by maintaining a calm, measured approach; andfollow up a difficult conversation in writing, keeping the lines of communication open to ensure a way forward.Illustrated with real-world examples of both successful and unsuccessful difficult conversations, this book will serve as an important leadership tool for handling change and conflicts in the library workplace.

Author: Martin Manser
Publisher: Hachette UK
ISBN: 147180111X
Category : Business & Economics
Languages : en
Pages : 128

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Book Description
Difficult conversations just got easier How do you deal professionally with a colleague whose work is seriously below standard? A supplier who is always late? Saying 'no' graciously? Giving someone bad news? Many of us have been on the receiving end of business conversations that have been badly handled, poorly timed or scarcely prepared for by the person we're talking to. This practical book offers help to new and aspiring managers in a variety of business situations, such as delivering bad news in an appraisal, and how to work with a range of colleagues who may be lazy, negative orincompetent. Whether you choose to read it in a week or in a single sitting, Difficult Conversations In A Week is your fastest route to success: - Sunday: Why are some conversations difficult? We may tend to avoid difficult conversations: how else can you deal with them? - Monday: Manage your emotions Distinguish the facts of an incident and how colleagues feel about it and their sense of identity. - Tuesday: Prepare well The venue, atmosphere and timing of a difficult conversation are all important. It is essential that you prepare well, especially your opening words and the direction that you want the conversation to go in, including alternative ways to resolve the issue. - Wednesday: Listen carefully As you listen, you discover more about your colleague's background and motivation. You also need to learn how to ask incisive questions that get to the root of an issue. - Thursday: Treat colleagues with respect In a difficult conversation, you need to affirm your colleague and continue to listen until they feel heard. You will explain your point of view politely, yet firmly, being neither passive nor aggressive in tone. - Friday: Seek change Involve colleagues in a conversation; learn how to deal with certain kinds of colleagues, for example, those who are lazy, aggressive or shy. - Saturday: Build trusting relationships Work hard to develop strong working relationships, so that when you have to have a difficult conversation, you will be better placed to do sobecause you will know the person better.

Author: PenZen Summaries
Publisher: by Mocktime Publication
ISBN:
Category : Study Aids
Languages : en
Pages : 14

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Book Description
The summary of Difficult Conversations – How to Discuss What Matters Most presented here include a short review of the book at the start followed by quick overview of main points and a list of important take-aways at the end of the summary. The Summary of The book Difficult Conversations examines the factors that contribute to the difficulty of a conversation as well as the reasons we frequently try to avoid having them. It outlines how to correctly approach and navigate through difficult topics in order to build relationships that are positive and meaningful. Difficult Conversations summary includes the key points and important takeaways from the book Difficult Conversations by Douglas Stone, Bruce Patton, Sheila Heen. Disclaimer: 1. This summary is meant to preview and not to substitute the original book. 2. We recommend, for in-depth study purchase the excellent original book. 3. In this summary key points are rewritten and recreated and no part/text is directly taken or copied from original book. 4. If original author/publisher wants us to remove this summary, please contact us at [email protected]