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Worth A Thousand Words

Difficult Conversations In A Week PDF Author: Martin Manser
Publisher: Hachette UK
ISBN: 147180111X
Category : Business & Economics
Languages : en
Pages : 128

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Book Description
Difficult conversations just got easier How do you deal professionally with a colleague whose work is seriously below standard? A supplier who is always late? Saying 'no' graciously? Giving someone bad news? Many of us have been on the receiving end of business conversations that have been badly handled, poorly timed or scarcely prepared for by the person we're talking to. This practical book offers help to new and aspiring managers in a variety of business situations, such as delivering bad news in an appraisal, and how to work with a range of colleagues who may be lazy, negative orincompetent. Whether you choose to read it in a week or in a single sitting, Difficult Conversations In A Week is your fastest route to success: - Sunday: Why are some conversations difficult? We may tend to avoid difficult conversations: how else can you deal with them? - Monday: Manage your emotions Distinguish the facts of an incident and how colleagues feel about it and their sense of identity. - Tuesday: Prepare well The venue, atmosphere and timing of a difficult conversation are all important. It is essential that you prepare well, especially your opening words and the direction that you want the conversation to go in, including alternative ways to resolve the issue. - Wednesday: Listen carefully As you listen, you discover more about your colleague's background and motivation. You also need to learn how to ask incisive questions that get to the root of an issue. - Thursday: Treat colleagues with respect In a difficult conversation, you need to affirm your colleague and continue to listen until they feel heard. You will explain your point of view politely, yet firmly, being neither passive nor aggressive in tone. - Friday: Seek change Involve colleagues in a conversation; learn how to deal with certain kinds of colleagues, for example, those who are lazy, aggressive or shy. - Saturday: Build trusting relationships Work hard to develop strong working relationships, so that when you have to have a difficult conversation, you will be better placed to do sobecause you will know the person better.

Difficult Conversations In A Week

Difficult Conversations In A Week PDF Author: Martin Manser
Publisher: Hachette UK
ISBN: 147180111X
Category : Business & Economics
Languages : en
Pages : 128

View

Book Description
Difficult conversations just got easier How do you deal professionally with a colleague whose work is seriously below standard? A supplier who is always late? Saying 'no' graciously? Giving someone bad news? Many of us have been on the receiving end of business conversations that have been badly handled, poorly timed or scarcely prepared for by the person we're talking to. This practical book offers help to new and aspiring managers in a variety of business situations, such as delivering bad news in an appraisal, and how to work with a range of colleagues who may be lazy, negative orincompetent. Whether you choose to read it in a week or in a single sitting, Difficult Conversations In A Week is your fastest route to success: - Sunday: Why are some conversations difficult? We may tend to avoid difficult conversations: how else can you deal with them? - Monday: Manage your emotions Distinguish the facts of an incident and how colleagues feel about it and their sense of identity. - Tuesday: Prepare well The venue, atmosphere and timing of a difficult conversation are all important. It is essential that you prepare well, especially your opening words and the direction that you want the conversation to go in, including alternative ways to resolve the issue. - Wednesday: Listen carefully As you listen, you discover more about your colleague's background and motivation. You also need to learn how to ask incisive questions that get to the root of an issue. - Thursday: Treat colleagues with respect In a difficult conversation, you need to affirm your colleague and continue to listen until they feel heard. You will explain your point of view politely, yet firmly, being neither passive nor aggressive in tone. - Friday: Seek change Involve colleagues in a conversation; learn how to deal with certain kinds of colleagues, for example, those who are lazy, aggressive or shy. - Saturday: Build trusting relationships Work hard to develop strong working relationships, so that when you have to have a difficult conversation, you will be better placed to do sobecause you will know the person better.

Effective Difficult Conversations

Effective Difficult Conversations PDF Author: Catherine B. Soehner
Publisher: American Library Association
ISBN: 0838915264
Category : Language Arts & Disciplines
Languages : en
Pages : 128

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Book Description
Illustrated with real-world examples of both successful and unsuccessful difficult conversations, this book will serve as an important leadership tool for handling change and conflicts in the library workplace.

Difficult Conversations in Medicine

Difficult Conversations in Medicine PDF Author: Elisabeth Macdonald
Publisher: Oxford University Press, USA
ISBN: 9780198527749
Category : Medical
Languages : en
Pages : 231

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Book Description
This text covers ethical and legal issues, planning difficult conversations, the patient's and doctor's perspectives, issues surrounding special groups such as children and the elderly, and conversations with patients from different cultural backgrounds.

Handbook of Research on Literacy and Digital Technology Integration in Teacher Education

Handbook of Research on Literacy and Digital Technology Integration in Teacher Education PDF Author: Keengwe, Jared
Publisher: IGI Global
ISBN: 1799814629
Category : Education
Languages : en
Pages : 442

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Book Description
With widespread testing and standards-driven curriculum and accountability pressure in public schools, teachers are expected to be highly skilled practitioners. There is a pressing need for college faculty to prepare current and future teachers for the demands of modern classrooms and to address the academic readiness skills of their students to succeed in their programs. The Handbook of Research on Literacy and Digital Technology Integration in Teacher Education is an essential academic publication that provides comprehensive research on the influence of standards-driven education on educators and educator preparation as well as the applications of technology for the preparation of teachers. Featuring a wide range of topics such as academic success, professional development, and teacher education, this book is essential for academicians, educators, administrators, educational software developers, IT consultants, researchers, professionals, students, and curriculum designers.

Mentoring Minutes

Mentoring Minutes PDF Author: Robin Cox
Publisher: Wipf and Stock Publishers
ISBN: 1725269457
Category : Religion
Languages : en
Pages : 268

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Book Description
Mentoring Minutes: Weekly Messages to Encourage Anyone Guiding Youth aims to encourage and equip people working with youth with the knowledge, strategies, ideas, and recent youth research to build meaningful and developmental relationships with these young people. There are five daily messages for fifty-two weeks of the year which cover topics like: understanding the world of youth, self-image, the impact of technology on youth, resiliency, goal setting, effective communication, values, how to resolve conflicts using a positive mindset, the role of family and other networks in the lives of youth, and the power of mentoring. True stories of mentoring experiences of the author and others are included, along with short daily tips to promote the spirit of mentoring, and weekly quotes to inspire the reader. The hundreds of strategies and tips are arranged into general themes focused on the development of the whole person. This user-friendly book will be an encouragement to schools, youth workers, mentors, parents, grandparents, employers of young people, indeed, anyone who wishes to see young people fulfill their potential.

Difficult Conversations

Difficult Conversations PDF Author: Bruce Patton
Publisher: Penguin UK
ISBN: 0241992478
Category : Self-Help
Languages : en
Pages : 352

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Book Description
We've all been there: We know we must talk to a colleague, our boss or even a friend about something we know will be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation. Difficult Conversations is the definitive work on handling these unpleasant exchanges, based on 15 years of research at the Harvard Negotiation Project. It teaches us to work through them by understand that we're not engaging in one dialogue but three: the "what happened" conversation (what do we believe was said and done), the "feelings" conversation (the emotional impact on everyone involved), and the "identity" conversation (what does this mean for everyone's opinion of themselves). In a world where asking for a pay rise, saying 'no' to your boss, asking a favour or apologizing for a mistake can be a horrendous nightmare, Difficult Conversations deserves its position as a business classic.

Face Difficult Conversations with God on Your Side

Face Difficult Conversations with God on Your Side PDF Author: Rebecca Finley
Publisher: Rebecca Finley
ISBN: 1674782381
Category : Bibles
Languages : en
Pages : 182

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Book Description
Would you be happy if you could kill your anxiety, confidently ask for what you want, and get it? Would your life be better if you could speak your mind and confront others without fear? Of course! Women tend to avoid conflict and make fewer requests for themselves than men because they intuitively know that the strategies that work for men backfire for women: an assertive man is admired, but an assertive woman is considered bossy; when a man protects his turf he’s a committed leader, but if a woman does the same she’s a control freak; and when a man and a woman express the same type of negative emotions with the same intensity, she’s considered “too emotional,” while he might be “having a bad day.” Face Difficult Conversations with God on Your Side will help you—a Christian woman—speak up, resolve conflicts, and set boundaries in a healthy, successful, and biblical way. Rebecca Finley is a professional speaker, trainer, and award-winning and Amazon best-selling author with graduate degrees in business and communication. After 10 years of listening to the stories of hundreds of women and guiding them to improve their conflict-resolution skills, Rebecca has developed the powerful techniques you’ll learn in this book. Face Difficult Conversations with God on Your Side is a step-by-step guide full of real-life stories and sprinkled with humor. It helps women use the fundamental principles of their faith, coupled with cutting-edge scientific research, to courageously navigate disagreements. You’ll learn to · Solve your problems and get what you want applying a Christian approach · Not be judged by others as passive (weak) or aggressive (bossy), but just right · Speak you mind without fear of hurting or losing a relationship · Control your emotions and lower their defenses, so they won’t turn the tables on you · Create a script to guide you, so you know exactly what to say and how to say it during a confrontation · And much more! Face Difficult Conversations with God on Your Side gives you clear, specific instructions, tried-and-true advice, and hand-holding you need to feel prepared before, during, and after difficult conversations. Order your copy today! 25% of the proceeds from the sales of this book are donated to Faith Maternity Care, a Christian maternity home that cares for homeless girls who choose life for their baby.

Leadership In A Week

Leadership In A Week PDF Author: Carol O'Connor
Publisher: Hachette UK
ISBN: 1444159364
Category : Business & Economics
Languages : en
Pages : 128

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Book Description
Leadership In A Week is a simple and straightforward guide to leadership success, giving you everything you need to know in just seven short chapters. From inspiring others and gaining their support, to setting priorities, giving direction and making decisions, you'll explore your inner resources and discover your untapped leadership qualities. This book introduces you to the main themes and ideas of leading, giving you a basic knowledge and understanding of the key concepts, together with practical and thought-provoking exercises. Whether you choose to read it in a week or in a single sitting, Leadership In A Week is your fastest route to success: - Sunday: Self-awareness - Monday: Understanding people - Tuesday: Communication - Wednesday: Authority and power - Thursday: Making decisions - Friday: Connecting and linking - Saturday: Vision and inspiration ABOUT THE SERIES In A Week books are for managers, leaders, and business executives who want to succeed at work. From negotiating and content marketing to finance and social media, the In A Week series covers the business topics that really matter and that will help you make a difference today. Written in straightforward English, each book is structured as a seven-day course so that with just a little work each day, you will quickly master the subject. In a fast-changing world, this series enables readers not just to get up to speed, but to get ahead.

Leadership Wellness and Mental Health Concerns in Higher Education

Leadership Wellness and Mental Health Concerns in Higher Education PDF Author: Alexander, Cynthia J.
Publisher: IGI Global
ISBN: 1799876950
Category : Education
Languages : en
Pages : 365

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Book Description
Wellbeing is foundational to citizens’ individual and collective ability to acknowledge, address, and alleviate ongoing struggles, shared risks, and the unprecedented challenges of our time. A holistic focus on wellness across campus communities is timely and important, given that national and global justice movements are calling upon post-secondary institutions to address the ways in which education systems have been reproducing dominant narratives, reinforcing systemic discrimination, and retaliating against education leaders who work to disrupt structural inequalities. Leadership Wellness and Mental Health Concerns in Higher Education offers diverse perspectives about whether and how campus leaders around the world are sustaining and advancing health and wellness in unprecedented times and amplifies diverse voices in the exploration of how to advance individual and collective wellbeing in higher education. Covering a wide range of topics such as stress management and burnout, this reference work is ideal for academicians, scholars, researchers, administrators, practitioners, instructors, and students.

Stepping into Senior Leadership

Stepping into Senior Leadership PDF Author: Jon Tait
Publisher: Bloomsbury Publishing
ISBN: 1472986520
Category : Education
Languages : en
Pages : 208

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Book Description
This is the ultimate guide for any new or aspiring senior leader. Whether you're looking to move into senior leadership or you've just taken your first post, you'll find expert guidance, tips and advice in this practical pocket handbook. From writing the winning application and acing the interview, to settling into the post and developing a vision for your school, leadership expert Jon Tait reveals what it takes to be the very best senior leader. Giving you space to reflect on your skills and techniques, as well as invaluable tips for leading staff, pupils and parents, this is the ideal go-to guide to start the next phase of your career in education.